Privacy Policy

1. Information We Collect

At MP Jungle Safari, we value your privacy and are committed to protecting your personal data. We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and postal address
• Booking Details: Safari preferences, dates, group size, and special requirements
• Payment Information: Credit card details, billing address, and transaction records
• Account Information: Login credentials and profile settings
• Communication Data: Your preferences and interactions with our emails and notifications

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Booking Management: Processing your reservations, sending confirmation emails, and providing updates about your safari experience
• Customer Service: Responding to your inquiries, resolving issues, and improving our support systems
• Service Improvement: Analyzing usage patterns to enhance our website functionality and safari offerings
• Marketing: Sending relevant promotions and newsletters (only with your consent)
• Legal Compliance: Meeting our regulatory obligations and protecting our legal interests

3. Information Sharing

We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, cloud services, etc.)
• Safari Partners: Local guides and accommodation providers necessary for fulfilling your booking
• Legal Authorities: When required by law or to protect our rights and safety

We will never sell your personal information to third parties for marketing purposes.

4. Information Security

We implement robust security measures to protect your personal information, including:

• Industry-standard encryption for all data transmission
• Secure payment processing systems
• Regular security audits and updates
• Strict access controls for employee data access
• Comprehensive data breach response protocols

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Request transfer of your data in a portable format
• Withdraw consent for optional processing activities

To exercise any of these rights, please contact our Privacy Team using the details below.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve site performance and functionality
• Deliver relevant content and advertisements

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

7. Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, please don't hesitate to contact us: